Immediate & Urgent Emergencies

Emergency Services (Police, Fire, Ambulance)

• 911 — Immediate life-threatening emergencies (serious illness, injury, danger) 

Non-Emergency Police (Columbus Division of Police)

• (614) 645-4545 — For non-urgent public safety needs 

 

Baby & Child Safety

Central Ohio Poison Center

• 800-222-1222 / 24/7 Poison Hotline — Ingestion, chemical exposure, poisoning concerns

Franklin County Children Services / Franklin County Children Services

• Child Abuse & Neglect Hotline: (614) 229-7000 (24/7) — Report suspected abuse or neglect 

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Health & Mental Health Support

24/7 Suicide & Crisis Lifeline

• 988 (Call or Text) — Immediate confidential support for anyone in crisis 

Youth Crisis Line (ages 17 & under)

• (614) 722-1800 — Mental health/substance support for children & teens 

Netcare Access / Mental Health Support (Adult & Family)

• (614) 276-2273 (614-276-CARE) — 24/7 mental health & substance use support 

• Franklin County Crisis Care Center — 24/7 Crisis support walk-in (behavioral health & addiction support) 

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Additional Family Support Hotlines

Mobile Crisis Response (MCR) — Non-emergency support

• (614) 645-4545 — For behavioral health crisis assistance (non-emergency) 

Crisis Intervention Services

• 2-1-1 or (800) 544-1601 or text ZIP code to 898211 — Referrals to local services & resources 

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Family & Domestic Support Organizations

• The Center for Family Safety and Healing — Crisis intervention & resources for domestic violence survivors 

Sexual Assault Support (SARNCO)

• 24-hour helpline: (844) 644-6435 — Advocacy and support after sexual violence